Meet Your Rio Rancho Branch

Left to right: Joseph Aragon, Teller/Financial Service Officer (FSO); Cindy Estrada, Teller/Senior Financial Service Representative (FSR); Tess Wasson, Branch Supervisor; Guadalupe Aguirre, Teller/FSO; Brieann Miller, Teller/FSR. Not Pictured: Darrell Russell, Branch Manager

SLFCU’s Rio Rancho branch, which opened in November 2014, combines design and high-tech solutions with a team of employees that takes convenience to a new level.

“The best thing about the Rio Rancho branch is that it’s easy,” says Teller/Senior Financial Service Representative Cindy Estrada, who has worked at SLFCU for more than 10 years. “You come in, grab a cup of coffee, talk with a teller or loan officer, and get all your needs met in a no-hassle, quiet atmosphere.”

Rio Rancho is designed with innovative technology to make a member’s experience as effortless as possible while providing a high level of security. “The branch layout is an experience in and of itself,” says Branch Manager Darrell Russell. “Rather than having a teller counter separating employees from members, the dialog towers were designed to encourage interaction.” Rio Rancho is also one of three SLFCU locations offering biometric authentication for secure, private access to safe deposit boxes.

Every employee at the Rio Rancho branch is trained to assist with any request. The employees can help with anything from making a deposit to applying for an auto loan and more. “When members come into our branch, they meet employees who are glad to help and can assist them with all their needs,” says Teller/Financial Service Officer Guadalupe Aguirre.

Branch Supervisor Tess Wasson says that the branch not only meets the needs of the member, but also offers a great environment for employees who want to make a career at SLFCU. “The desire to educate employees as well as members really sets SLFCU apart from other work environments.”

“SLFCU invests in each of us as employees by providing knowledge and skills that will benefit our members,” Darrell adds. “Who could ask for a better scenario?”

Located at 1900 Wellspring Avenue SE, the Rio Rancho branch is a full-service location with an ATM, drive up, and safe deposit boxes. Learn more about which branch is in your area.