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SLFCU Privacy Policy

At SLFCU, we know how important the safeguarding of personal information is to our members, and we share your concerns. We are committed to protecting your privacy, whether you conduct your business with us electronically or in person at one of our branches. You have entrusted us with meeting your financial needs, and we understand that a critical part of our job in meeting your needs is respecting and preserving your privacy. SLFCU does not, and will not, sell any member information to list services, telemarketers, or outside companies. SLFCU does not share information collected on former members except as permitted or required by law.

We recognize the need to keep sensitive information secure and confidential, not only for all our members, but also for joint account owners, account fiduciaries, and beneficiaries. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to safeguard your non-public personal information. Our employees are trained in the importance of maintaining confidentiality and member privacy.

As required by federal law, we tell our members how we collect, share, and protect non-public personal information in our privacy notice, which is provided at account opening and annually. If you have any questions or concerns about SLFCU's privacy notice, please contact us at 505.293.0500, toll free at 800.947.5328, or e-mail ebranch@slfcu.org.



Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and Checking Account information
  • Credit History and Account Transactions
  • Payment History and Transaction History
When you are no longer our customer, we may continue to share your information as described in this notice. For example, credit history is provided to credit reporting agencies on your behalf.
How? All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons Sandia Laboratory Federal Credit Union chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information Does SLFCU share? Can you limit this sharing?
For our everyday business purposes
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes No
For our marketing purposes—
to offer our products and services to you
Yes No
For joint marketing with other financial companies Yes No
For our affiliates’ everyday business purposes—
information about your transactions and experiences
Yes No
For our affiliates’ everyday business purposes—
information about your creditworthiness
No We do not share
For non-affiliates to market to you No We do not share

Questions? Call 800.947.5328

Who we are 
Who is providing this notice? Sandia Laboratory Federal Credit Union
What we do 
How does Sandia Laboratory Federal Credit Union protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Sandia Laboratory Federal Credit Union collect my personal information? We collect your personal information, for example, when you
  • Open an account or apply for a loan
  • Deposit funds or make a wire transfer
  • Use your credit or debit card(s)
Why can’t I limit all sharing? Federal law gives you the right to limit only
  • sharing for affiliates’ everyday business purposes—information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for non-affiliates to market to you
State laws may give you additional rights to limit sharing. See below for more on your rights under state law.
Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.
  • Our affiliates include Consumer Financial Services, LLC, which may provide non-banking services.
Non-affiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.
  • Sandia Laboratory Federal Credit Union does not share your information with non-affiliated companies so they can market to you.
Joint marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
  • Our joint marketing partners include CUNA Mutual Group and its affiliates, which offer investment and insurance services to credit union members.
Other Important Information 
If you are a California resident, California state law gives you additional rights to limit information sharing even if such sharing is otherwise permitted under federal law. With respect to California residents, SLFCU allows you to limit our sharing your personal information in the following instances:
  • You can limit our sharing your nonpublic personal information with affiliates to the extent that such information is not related to either: (1) your transactions or experiences with us; or (2) your creditworthiness.
  • You can limit our sharing your nonpublic personal information under a joint marketing agreement with joint marketing partners.
If you are a California resident, please read the form entitled “Important Privacy Choices for Consumers” which includes details on how you can limit our information sharing under California law.

Important Privacy Choices for California Consumers

You have the right to control whether we share some of your personal information. Please read the following information carefully before you make your choices below.

Your Rights

You have the following rights to restrict the sharing of personal and financial information with our affiliates (companies we own or control) and outside companies that we do business with. Nothing in this form prohibits the sharing of information necessary for us to follow the law, as permitted by law, or to give you the best service on your accounts with us. This includes sending you information about some other products or services.

Your Choices

Restrict Information Sharing With Companies We Own or Control (Affiliates): Unless you say "No," we may share personal and financial information about you with our affiliated companies.

Restrict Information Sharing With Other Companies We Do Business With To Provide Financial Products And Services: Unless you say “No,” we may share personal and financial information about you with outside companies we contract with to provide financial products and services to you.

To exercise your choices do one of the following:

You may make your privacy choice(s) at any time. Your choice(s) will remain unless you state otherwise. However, if we do not hear from you we may share some of your information with affiliated companies and other companies with whom we have contracts to provide products and services.

  1. Fill out, sign and send back this form to:
    SLFCU, PO Box 23040, Albuquerque, NM 87192;
  2. Call this toll-free number: 1-800.947.5328; or
  3. Log in to CU@home® Online and send a secure email.

The only financial service SLFCU offers online to children under the age of 13 is financial education intended to support the child's financial literacy. SLFCU does not offer financial products (for example, credit cards or loans) directly to children. We do not knowingly solicit or collect personal data from children, and we do not knowingly market to children online without express parental or guardian consent or notification.

If we receive online information from any child, we will only use the information to respond directly to a child's request or for the intended activity or contest. We recognize that protecting children's identities and online privacy is important and that responsibility rests with us and with parents.

If you believe your child has provided personally identifiable information to SLFCU online and you wish to review and delete such information, please contact us at 800.947.5328 or at  ebranch@slfcu.org.

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