Get answers to frequently asked questions about the online banking upgrade.
Business Online is not changing at this time. Watch for information about a Business Online upgrade in late 2018.
You do need to download the new mobile app. Get it from your device's app store:
Apple, the Apple logo, iPhone, and iPad are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC.
Your username and password did not change. You can use your current online banking username and password to access the new system.
Track your funds on the go. You can view available balances without signing in to the mobile app.
No, the bill pay system remains the same.You do not need to set up billers or recurring payments. Any bill payments scheduled to be sent during the system downtime were delivered.
The new system requires a valid email address.
This is for your safety and security, to ensure that important messages and alerts reach you in a timely manner. If SLFCU has your email address, it will be displayed during your initial login; if we do not have a valid email address in our system, you will be prompted to provide one.