Live Chat Now Available in Online Banking and on slfcu.org
SLFCU now offers chat in online banking and on slfcu.org, allowing members to speak directly with an SLFCU representative in real time. When an agent is available, members can quickly ask questions and get assistance Monday through Friday, 8:30 a.m. to 4:30 p.m.
For general questions and information, you can chat with an SLFCU representative on slfcu.org by selecting the “Chat with SLFCU” button on the lower left side of the screen. To ensure privacy, please do not include sensitive or personal information, such as account numbers and online banking IDs, when chatting directly from slfcu.org.
If you have an account-related question, please log in to online banking through a browser to initiate a chat. Once logged in, click the “Chat with SLFCU” button on the bottom right hand side of the screen. Currently, chat is not available in SLFCU’s mobile app.
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