Member Feedback Drives Statement Enhancements
SLFCU values your feedback. We have made several improvements to monthly account statements based on recent input from our members. We are working on additional updates to make our statements as clear and functional as possible. Thank you for your membership.
| Transaction type(s) or information |
What has been added or improved |
| Card Purchases and Returns |
The last four digits of the card used for a purchase or a return now appear in the transaction description. |
| Check Withdrawals | The description now shows as “Check Withdrawal” followed by the check number. |
| Transaction Comments | Comments now appear below the transaction on statements. |
| Transaction Adjustments | Transaction adjustments now include a description as to why the adjustment took place. |
| Transfer Descriptions | Descriptions now include the name of the member who sent or received the transfer (for both online and in-person transfers). If the transfer was within the member’s own account, the description shows the four-digit product ID of the sending or receiving account. |
| Electronic Check Withdrawals | Descriptions now include a check number as well as the company or person’s name to whom payment was made. |
| Loan Payments | Descriptions now include where the payment came from, if it was another SLFCU account. |
| Certificate Penalty | Any penalties now appear as a transaction on the statement. The year-to-date penalty amount appears in the Summary of Fees and Service Charges at the end of the tatement section for the certificate. |
| Check Summary | A Check Summary will be provided that includes every check that cleared the account during the statement period, ordered by check number. Check numbers that are out of sequence (i.e. – jumping from #1120 to #1125) are marked with an “*”. |
| Certificate Term | Certificate term now displays next to the Dividend Rate and Maturity Date information. |
| Check Withdrawals | Description now states “Withdrawal Check #123” to apply to both personal and business check withdrawals. |
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