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Due to the COVID-19 pandemic, select SLFCU branches and lobbies will be closed until further notice. Click here to learn more about our COVID-19 response or read important information about SBA PPP loans

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Credit Card Benefits





Zero Liability Policy X X
Cardholder Inquiry Service X X
Roadside Dispatch X X
Emergency Card Replacement X X
Emergency Cash Disbursement X X
Travel Accident Insurance X X
Travel and Emergency Assistance Services X X
Auto Rental Collision Damage Waiver X X
Warranty Manager Service X X
Price Protection X  
Trip Delay Reimbursement X  
Year-End Summary Statement X  
Visa Signature Perks X  
Visa Signature Concierge X  

Zero Liability

Protection against unauthorized charges made with your account or account information.

Visa Zero Liability policy covers U.S.–issued cards only and does not apply to ATM transactions, PIN transactions not processed by Visa, or certain commercial card transactions. Cardholder must notify issuer promptly of any unauthorized use. Consult issuer for additional details or visit

Cardholder Inquiry Service

Brings you the convenience of fast, 24/7 assistance for questions related to Visa products.

Roadside Dispatch®1

Offers you a 24/7 on-demand referral dispatch network that provides emergency roadside assistance, towing, and locksmith services giving you peace of mind when you’re out on the road. Call 1.800.847.2869 for further details.

Emergency Card Replacement & Emergency Cash Disbursement

This efficient, 24x7x365 worldwide service allows you to quickly and easily get a replacement Visa card sent to you and/or receive emergency cash at a convenient location. Visit for a full listing of Visa Global Customer Assistance Services toll-free numbers.

Travel Accident Insurance1

Take comfort in knowing you and your eligible family members are protected when you travel. When you purchase your common carrier (airline, bus, train, cruise ship) tickets with your eligible Visa card you can receive accidental death and dismemberment coverage so you can travel with peace of mind.

Travel and Emergency Assistance Services1

Put your mind at ease when you are traveling and get help coordinating medical, legal, and travel services when you need them. The cost of any goods or services is your responsibility.

Auto Rental Collision Damage Waiver1

Now you have one less thing to worry about when you rent a car. With your Visa card, you can be covered for damage due to collision or theft. Secure and charge your rental to your covered card and decline the collision damage waiver (or loss damage waiver) offered by the rental agency.

Warranty Manager Service1

Double the time period of the manufacturer's warranty, up to one additional year, for eligible items purchased with your Visa card. You can also register your receipt and warranty information, which can be kept on file when you need them.

Price Protection1

Shop with peace of mind knowing you can get the lowest price. If you buy an eligible item with your eligible Visa card and find it advertised for less within 60 days of purchase, you can be reimbursed for the difference.

Trip Delay Reimbursement1

Now you don’t have to worry about covered expenses from travel delays. If your trip is delayed more than 12 hours, you can be reimbursed up to $300 in expenses per ticket for you and your eligible family members.

Year-end Summary Statement

Access a detailed yearly report of your card expenditures (online or print) for convenient budget analysis and financial planning.

Visa Signature® Perks


Your Visa Signature card gives you a wide range of travel benefits all over the world. Enjoy special offers and upgrades at over 900 of the world’s most prestigious properties with the Visa Signature Luxury Hotel Collection. Visit for all current travel offers.


Experience the most out of life with insider connections from your Visa Signature card. Enjoy entertainment offers at


Indulge your epicurean passions with everything gourmet at dining and wine events and complimentary wine tastings at Sonoma County wineries.* To make a restaurant reservation, call Visa Signature Concierge** at 800.953.7392.


Experience the most out of life with your Visa Signature card. Treat yourself with travel packages to once-in-a-lifetime experiences like the Pro Bowl. Plus get access to stay-and-play golf packages, tickets to high-profile games and more. For event details and tickets, go to


As a Visa Signature cardholder, you’re invited to shop and save with discounts at top retailers, from jewelry to apparel and electronics. For the most current offers, visit

*Certain restrictions and limitations apply. Benefits vary at select Sonoma County wineries and are subject to change at any time. Go to for full details.

**The purchase of goods or services from a merchant in connection with an SLFCU Visa Signature cardholder's use of Visa Concierge, including any reservation or booking completed by Visa at your request, (“Service”), are solely between you and the respective merchant, and Visa is not a party to the purchase. Goods or services we attempt to purchase on your behalf at your request are subject to availability. You are responsible for payment of any and all charges associated with any Service. See the Visa Concierge Terms of Service at for additional terms and conditions.

Visa Signature® Concierge

Your complimentary Visa Signature Concierge service is available 24 hours a day to help you find tickets to sports and entertainment events or provide restaurant reservations — wherever your travels take you. Call 800.953.7392.

Cardholders are responsible for the cost of any goods or services purchased by the Visa Signature Concierge on cardholders’ behalf.

1Certain terms, conditions, and exclusions apply. In order for coverage to apply you must use your covered Visa card to secure transactions. Please refer to your Visa Signature® Guide to Benefits or Visa Platinum® Guide to Benefits for further details.


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