Our Contact Center is experiencing longer than usual wait times and occasional loss of audio by the caller or the SLFCU representative. If this happens to you when speaking with our Contact Center, please remain on the line as the audio is often re-connected. If your call is disconnected, an SLFCU representative will call you back. We are working diligently to resolve this issue and thank you for your understanding and patience.
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SLFCU online and mobile banking is equipped with two-factor authentication as an optional security feature.
Now’s a great time to make sure computers are ready for a busy school year, and to learn how to avoid common online dangers.
Let SLFCU know about your travel plans, especially if traveling internationally.
It’s important to get a clear understanding of your elder loved ones' financial needs and goals as they enter their golden years.
Stop and Think Before You Click
Recent world events have put financial institutions in the United States and Europe on alert for potential cyberattacks. We want to assure you that the security of your SLFCU accounts is our top priority.
If you plan to shop by credit card, here are ways you can maximize your spending dollars – during the holiday season or anytime.
Shredding unneeded receipts, bills, and papers with personal information can help protect yourself from identity theft.
With scams becoming more common, we offer a few tips on how to keep you and your kids safe online and on social media.
With scams becoming more common, keeping your online accounts safe should be a top priority. SLFCU provides the following tips.
June is National Elder Abuse Awareness month and is a great time to talk with your family members about their future plans.
Members needing access to the SLFCU branch on Kirtland AFB must request and obtain a Defense Biometric Identification System pass.
Security questions are being discontinued as a means for two-factor authentication in online and mobile banking.
SLFCU members are continuing to report fraudulent phone calls and text messages from people claiming to be SLFCU representatives. This includes spoofed phone calls which appear to originate from SLFCU.
Mail theft tends to increase over the holidays. Use these tips to reduce the chances of having your mail stolen.
If you closed on a new home loan, refinanced your mortgage, or opened a Home Equity CreditLine, you may receive multiple solicitations in the mail.
To create a secure username, choose something that you have never used on another site. Your username should include numbers and letters and should be difficult to guess.
Social media scams are on the rise and young individuals are being targeted regularly. Being a victim of any social media scam can impact your life for many years.
Malicious software called ransomware can deny access to a computer system and its data until a ransom is paid.
If you receive a call and are concerned that it may not be legitimate, please end the call and contact SLFCU directly.
The first half of 2019 saw an increase in counterfeit card fraud related to skimmers, deep-insert skimmers, and shimmers across the U.S.
SLFCU has received reports that individuals purporting to be SLFCU employees are calling members and claiming money is owed to the Credit Union.
New members are asked to select a code word when opening an SLFCU account as an additional means of identification.
Many fraudsters use the internet as a source for personal data to help them commit fraud. Are you confident your information is protected?
Decline calls from people pretending to be from the Social Security Administration to get your Social Security number and money.
Scammers are working harder than ever to fool consumers. One trick of the trade is referred to as phishing.
SLFCU has observed an increase in fraudulent transactions on SLFCU debit cards and has taken measures to safeguard our members’ accounts.
SLFCU has been made aware of fraudulent emails being sent to both members and non-members.
The FTC website is a helpful resource for SLFCU members who are searching for information on ways to avoid scams, and how to protect yourself as a consumer.
Cyber criminals create fake accounts or hack into real social media accounts and try to trick you into giving them money by asking for your account information.
A credit freeze restricts creditors from accessing your credit report, which prevents both legitimate and fraudulent loans and accounts from being opened in your name.
Mail theft tends to increase over the holidays. Follow these tips to reduce the chances of having your mail stolen.
Recent security breaches, particularly the September announcement by Equifax that data for 143 million Americans was compromised, have caused intense concern.
Equifax has announced a cybersecurity incident potentially impacting approximately 143 million U.S. consumers.
Mail theft and check fraud are causing increased concern for individuals trying to keep their financial information safe.
The amount of malware targeting mobile devices tripled in 2015. Smartphones and tablets are as powerful as many desktop computers, and security is just as important.
A number of SLFCU members have been targeted by online sales scams, mainly in the form of bad checks. SLFCU recommends that you never accept a check from someone you don’t know.
Shopping online can be tedious – check out as a guest, and you're entering card and shipping information; set up an account, and now you have another username and password.
Identity theft is a growing problem that is a potential risk to everyone. Take steps to reduce the chances of having your identity stolen.
Data breaches at retail merchants are occurring more frequently than in the past. However, members can be assured that SLFCU is ready to help if your data is compromised.
Mastercard's Identity Theft Alert program monitors your online identity and sends you an alert if it detects that your personal information has been exposed to potential fraud or theft.
Using eStatements instead of getting statements by mail is more secure. Paper statements can be a prime target for criminals looking to steal your identity.
The holidays are fast approaching, and many of us will shop online. Credit card fraud and online scams spike over the holidays; here are some steps you can take to help keep your personal information and finances secure.
Recent data breaches have caused intense concern from consumers. The Consumer Financial Protection Bureau recommends the following steps to protect yourself:
Through coverage provided by the National Credit Union Share Insurance Fund (NCUSIF), your deposits at SLFCU are backed by the full faith and credit of the United States government, up to the insured limit.
Your SLFCU credit cards and debit card are protected by a system that detects unusual patterns of activity and may block transactions unless you verify that the transaction is legitimate.
Many SLFCU members have taken advantage of mobile deposit through online banking.