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SCAM ALERT: SLFCU members have reported receiving fraudulent text messages and calls that appear to come from SLFCU. Always be cautious when you receive a call or text message from an unknown number or asking you to engage or click on links. Learn ways to recognize these types of scams at slfcu.org/Security.

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Security

Updated Procedures for Restricted Access to the Kirtland Branch

Members needing access to the SLFCU branch on Kirtland AFB must request and obtain a Defense Biometric Identification System pass.

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Security Changes in Online and Mobile Banking

Security questions are being discontinued as a means for two-factor authentication in online and mobile banking.

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Scam Alert Update

SLFCU members are continuing to report fraudulent phone calls and text messages from people claiming to be SLFCU representatives. This includes spoofed phone calls which appear to originate from SLFCU.

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Protect Yourself from Mail Theft This Holiday Season

Mail theft tends to increase over the holidays. Use these tips to reduce the chances of having your mail stolen.

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Mortgages May Trigger Unsolicited Mail

If you closed on a new home loan, refinanced your mortgage, or opened a Home Equity CreditLine, you may receive multiple solicitations in the mail.

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Security Reminders for Your Online Accounts

To create a secure username, choose something that you have never used on another site. Your username should include numbers and letters and should be difficult to guess.

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Beware of Social Media Scams

Learn ways to help protect yourself from frauds and scams on social media.

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Ransomware: Don’t Become a Victim

Learn about ransomware and how to help prevent becoming a victim.

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Security Alert: Fraudulent Phone Calls Regarding SLFCU “Special Offers”

If you receive a call and are concerned that it may not be legitimate, please end the call and contact SLFCU directly.

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Counterfeit Fraud is on the Rise

The first half of 2019 saw an increase in counterfeit card fraud related to skimmers, deep-insert skimmers, and shimmers across the U.S.

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Individuals claiming to be SLFCU employees are calling members

SLFCU has received reports that individuals purporting to be SLFCU employees are calling members and claiming money is owed to the Credit Union.

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Using Your Code Word for Identification

New members are asked to select a code word when opening an SLFCU account as an additional means of identification.

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Scam Alert: Fake Calls About Your SSN

Decline calls from people pretending to be from the Social Security Administration to get your Social Security number and money.

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Don't Get Hooked by a Phishing Scam

Scammers are working harder than ever to fool consumers. One trick of the trade is referred to as phishing.

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Increase in Debit Card Fraud

SLFCU has observed an increase in fraudulent transactions on SLFCU debit cards and has taken measures to safeguard our members’ accounts.

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Phishing Emails Reported

SLFCU has been made aware of fraudulent emails being sent to both members and non-members.

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Security Resources on the Federal Trade Commission Website

The FTC website is a helpful resource for SLFCU members who are searching for information on ways to avoid scams, and how to protect yourself as a consumer.

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Don't Give Your Account Information to Scammers

Cyber criminals create fake accounts or hack into real social media accounts and try to trick you into giving them money by asking for your account information.

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Should You Freeze Your Credit?

A credit freeze restricts creditors from accessing your credit report, which prevents both legitimate and fraudulent loans and accounts from being opened in your name.

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Mail Your Holiday Checks at the Post Office

Mail theft tends to increase over the holidays. Follow these tips to reduce the chances of having your mail stolen.
 

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Equifax Breach Information

Equifax has announced a cybersecurity incident potentially impacting approximately 143 million U.S. consumers.

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Keep Your Mobile Device Secure

The amount of malware targeting mobile devices tripled in 2015. Smartphones and tablets are as powerful as many desktop computers, and security is just as important.

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MasterPass Simplifies Online Shopping

Shopping online can be tedious – check out as a guest, and you're entering card and shipping information; set up an account, and now you have another username and password.

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Minimize Risk of Identity Theft

Identity theft is a growing problem that is a potential risk to everyone. Take steps to reduce the chances of having your identity stolen.

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What Data Breaches Mean for You and SLFCU

Data breaches at retail merchants are occurring more frequently than in the past. However, members can be assured that SLFCU is ready to help if your data is compromised.

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Mastercard Identity Theft Alerts

Mastercard's Identity Theft Alert program monitors your online identity and sends you an alert if it detects that your personal information has been exposed to potential fraud or theft.

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Improved Security with eStatements

Using eStatements instead of getting statements by mail is more secure. Paper statements can be a prime target for criminals looking to steal your identity.

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