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SCAM ALERT: SLFCU members are continuing to report fraudulent phone calls and text messages from people claiming to be SLFCU representatives. This includes spoofed phone calls which appear to originate from SLFCU. Please be aware: SLFCU will NEVER call or text you to ask for your online banking credentials or to request a transfer of funds. Learn more about how you can help protect your account.

Due to the COVID-19 pandemic, select SLFCU branches and lobbies will be closed until further notice. Click here to learn more about our COVID-19 response or read important information about SBA PPP loans

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Personal-Online & Mobile-Online Banking

Online Banking Updates

Recent Updates to Online Banking for Desktop, Tablet, and Mobile Devices

January 2021

  • When viewing check transaction details, members can click to view a larger version of the check’s front and back, and can print them together on one page.
  • For cash advances from credit cards, the transaction details will now display as “Online Banking Deposit - Credit Card Cash Advance”.
  • Online banking no longer supports the Internet Explorer 11 browser. Click here to view a list of currently supported browsers.

December 2020

  • Members with Term Certificate accounts are now able to view the dividend rate for their certificate(s) in online or mobile banking. To view the dividend rate on your Term Certificate account, log in to online or mobile banking and select the account you wish to view. The dividend rate will appear in the Details tab along with the current balance, maturity date, and dividends earned (YTD). 

Android and Apple App Updates

  • Miscellaneous bug fixes and performance improvements.

November 2020

Apple App Update

  • Miscellaneous bug fixes and performance improvements.

October 2020

  • Members using online banking from a desktop computer no longer have to click the pencil icon to add a transaction memo. A memo field will automatically appear when a transaction is clicked upon and the transaction summary is displayed.
  • The place to request services such as account closures, tram passes, cashier's checks, and other additional services within online or mobile banking has been relocated. Members should now use the Additional Services widget to access forms used to request a number of additional services available for their accounts.  

Android and Apple App Updates

  • Miscellaneous bug fixes and performance improvements.

September 2020

  • We have implemented the ability to chat with an SLFCU representative on our website and in online banking. SLFCU members and non-members may now chat with a representative about SLFCU products and services. To help ensure your privacy, please do not share sensitive information in your chat session. If you are an SLFCU member with an account question, please log in to online banking to initiate a chat.

August 2020

  • The place to request services such as wire transfers or stop payments within online or mobile banking has been relocated. Members should now use the Additional Services widget to access forms used to request a number of services. 
  • Viewing images of cleared checks written by SLFCU members has changed. A new Check Images tab has been added to the transaction details area of the Accounts widget. To access the new tab, open the Accounts widget and select the account from which the check cleared. Find the cleared check transaction and click on it. The transaction will expand to display a summary and the Check Images tab will appear above the description. Once in the Check Images tab, members can click on the front and back check images to enlarge them.
  • We have also implemented miscellaneous bug and service enhancements. 

Apple App Update

  • Miscellaneous bug fixes and performance improvements. 

July 2020

  • Members may now make principal-only payments on many SLFCU auto, home, and personal loans in online and mobile banking. To make a principal only payment, use the Transfers tab and designate a principal-only payment in the Amount section. 
  • We have updated our online and mobile application process for new SLFCU accounts, auto and personal loans, and credit cards. The process has an updated look and consistent functionality across all electronic devices, and members can now use the new Quick Apply widget in online or mobile banking to apply.

Android App Update

  • Miscellaneous bug fixes and performance improvements.

June 2020

  • The Dashboard widget has been removed from the mobile app(s). Upon login, members will be taken directly to the Accounts widget. 
  • Available and current account balances have been added to the transfer confirmation screen.
  • Members now have the ability to upload attachments in the message center when using their mobile device.
  • Closed credit cards without a balance will no longer display in the online banking system.
  • Resolved an issue that had prevented members logged in on a desktop computer from processing a cash advance using the Quick Transfer tab. 
  • Business online banking master users can now add email addresses to their account. To do so, click on the Contact tab in the Settings widget.
  • Business online banking users with Manage Payees permission can now create payees, view/edit details of payees, and delete payees in the mobile app(s). 
  • We have also implemented miscellaneous bug and service enhancements.

Apple App Update

  • Resolved an issue causing the Bill Pay system to automatically launch when members using an iPad logged into online banking.
  • Miscellaneous bug fixes and performance improvements.

Android App Update

  • Miscellaneous bug fixes and performance improvements.

April 2020

  • Members can now search and filter transactions by source account, destination account, date, and status in the History tab of the Transfers widget.
  • Members can now view their full name, masked account number, and nickname of their account(s) when printing transactions.
  • We also made a number of miscellaneous bug fixes and service improvements.

March 2020

Apple App Update

  • Miscellaneous bug fixes and performance improvements.

February 2020

  • Members can now transfer payments to closed credit cards with a remaining balance.
  • Mobile text message (SMS) verification is now available for iOS & Android users. Members can enable and confirm mobile numbers for SMS text messages via their mobile device.
  • Members can now view transaction details within the Accounts tab without having to open a pop-up window.  To view check images or to add a memo to the transaction, click the pencil icon. 
  • Members can now select to display 5, 10, or 20 transactions per page in the Scheduled and History tabs of the Transfers widget.
  • The memo field for a Classic Transfer has been increased to a maximum of 40 characters (previously 25).
  • Members can now view the available dividends for non-IRA certificates on the Account Details tab.
  • Business members with sub users can now unlock sub users during the password reset process. This functionality is accessed via the Business Admin widget. Click on the Users tab, then Reset Password. 
  • We have also implemented a number of miscellaneous bug fixes and service enhancements. 
     

January 2020

  • Members will now receive alerts showing the success and failure of all transfers, including scheduled transfers.
  • Resolved an issue which had prevented some members from making transfers to a loan account.
  • We've also implemented miscellaneous bug fixes and service enhancements.

Apple App Update

  • A new, customizable bottom widget bar has been added to the bottom of the app for easier navigation. After updating, a prompt will display an overview of the new bar and walk you through customizing it with the widgets you use most. If you choose not to customize the bar right away, you can do so later by going to Settings > Navigation.
  • Miscellaneous bug fixes and performance improvements.

 

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