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Mortgages May Trigger Unsolicited Mail


If you have closed on a new home loan, refinanced your mortgage, or opened a Home Equity CreditLine, you may receive multiple solicitations in the mail after you obtain your loan. These solicitations could include offers for mortgage protection insurance, bi-weekly payments, or even just requests that you contact someone regarding your loan, with little explanatory detail.

If you receive such a solicitation, here are some things to be aware of:

  • SLFCU did not send these mailings, nor did we sell or provide any member information to these companies. If a mortgage lien is filed against your home, that information becomes public record and therefore accessible to any person or company that wants to find the information. There are many companies that search for mortgage information in order to market to homeowners.
  • If you are interested in mortgage protection coverage, we suggest contacting your homeowner’s insurance agent for options.

Members may periodically receive mailings from SLFCU-affiliated companies such as TruStage®. However, we do not share member information with non-affiliated companies.

Whether you’re a first-time home buyer, have a growing family, need to downsize, or are looking to refinance, SLFCU has a home loan to meet your needs. You can start the no-obligation application process online, by phone, or in person at an SLFCU branch. 


The Federal Trade Commission (FTC) is an independent agency of the U.S. government that aims to prevent fraudulent, deceptive, and unfair business practices in the marketplace. The FTC website is a helpful resource for information about how to avoid scams and protect yourself as a consumer. Visit to access security information under their Tips & Advice tab.

Topics include:

  • Privacy, Identity & Online Security
  • Money & Credit
  • Homes & Mortgages
  • Jobs & Making Money

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